Privacy Policy

Last Updated: July 21, 2026

Introduction

At jolly-moon, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or use our services.

Information We Collect

Information You Provide Directly

When you submit a consultation request form or contact us, we collect:

Your full name
Email address
Selected treatment or service interest
Any additional information you choose to share in message fields

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

Your IP address
Browser type and version
Operating system
Pages visited and time spent on those pages
Referring website addresses

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your consultation requests and inquiries
To schedule appointments and manage bookings
To communicate with you about our services
To improve our website functionality and user experience
To maintain records for business administration purposes
To comply with legal obligations

Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation, we process your personal data based on:

Consent: You have given clear consent for us to process your personal data for specific purposes.
Legitimate Interests: Processing is necessary for our legitimate business interests, such as responding to inquiries and managing client relationships.
Legal Obligation: Processing is necessary to comply with applicable laws and regulations.

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

Secure server infrastructure
Encryption of data in transit
Access controls limiting who can view your information
Regular security assessments

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

Data Sharing and Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist us in operating our website or conducting our business, under strict confidentiality agreements
When required by law or to respond to legal process
To protect our rights, property, or safety, or that of our clients or others

Your Rights Under GDPR

If you are located in the European Economic Area or United Kingdom, you have the following rights regarding your personal data:

Right of Access: You can request copies of your personal data.
Right to Rectification: You can request correction of inaccurate or incomplete data.
Right to Erasure: You can request deletion of your personal data under certain conditions.
Right to Restrict Processing: You can request that we limit how we use your data.
Right to Data Portability: You can request transfer of your data to another organization or directly to you.
Right to Object: You can object to our processing of your personal data under certain circumstances.
Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing.

To exercise any of these rights, please contact us at [email protected].

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and how to manage your cookie preferences, please see our Cookies Policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on this page with a new "Last Updated" date.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

jolly-moon
42 Aldwych Lane
Covent Garden
London WC2B 4JH
United Kingdom
Email: [email protected]